important bits

SHIPPING & DELIVERY

we ship all over the world, but when placing an order for delivery outside of Australia, you are considered the importer and must comply with all local laws & regulations

charges for duties, taxes and/or collection fees are in addition to shipping charges paid to us and must be borne by you

orders are shipped the same business day of RAWR receiving confirmation of payment

we can’t confirm how long it will take for the postal services to deliver your items, but recommend that you contact us via contact@readytoRAWR.com if it has taken more than 10 working days to arrive

 

CLICK & COLLECT

all click & collect orders will be ready for collection, typically within 30 minutes of the order being received by us

you will be sent an SMS to confirm when your order is ready for collection

whilst we endeavour to keep our stock levels updated in real-time, sometimes things do sell out. We will contact you ASAP if this happens

 

RETURNS & REFUNDS

we accept returns on products purchased online within 48 hours from date of receipt if faulty or damaged. You can register your intention to return by contacting us via contact@readytoRAWR.com, you will then be provided with details on how to return your purchase

items can only be returned to RAWR if purchased from RAWR’s physical locations or via readytoRAWR.com. Items purchased from our retail partners need to be returned to the store from which they were purchased under the individual stores return & refund policy

we do not offer refunds or exchanges for change of mind

 

COPYRIGHT & TRADEMARK

you agree not to copy, distribute, display, disseminate, or otherwise reproduce any of the information on our website without receiving our explicit written consent

“RAWR” is a trademark used by RAWR Group Pty Ltd to uniquely identify our site, service, and businesses. You agree not to use this phrase or mimic the ”RAWR” logo and/or fonts anywhere without our explicit written consent. Additionally, you agree not to use our trade dress, or copy the look and feel of our websites or their designs, without our explicit written consent. You agree that this paragraph goes beyond the governing law on intellectual property and includes prohibitions on any competition that violates the provisions of this paragraph, including starting your own competing website or businesses

 

AMENDMENTS

we may amend this agreement from time to time

your continued use of our service constitutes your acceptance of any such amendments

if you have any questions or feedback please contact us via contact@readytoRAWR.com